Terms Of Services

This is an electronic contract in terms of Information Technology Act, 2000 and rules, there under, as applicable. This electronic contract is generated by a computer system and does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, Privacy Policy and Terms for access or usage of the Website

This Platform (defined below) including www.superpharmacyplus.Super Pharmacy Plus.com and Mobile Application is managed and operated by INBIX Global Solution Pvt Ltd (INBIX) a company incorporated under the Companies Act, 2013 having its registered office at 76D V17, Udyog Vihar, Phase-4, Gurugram, Haryana.

We, “our,” and “us” refer to Super Pharmacy Plus.com “You” and “your” refer to the User and/ or his/her/its Authorized Representative (defined below), as applicable. By accessing the Website or using the Super Pharmacy Plus Platform (defined below), the User agrees that the User and the Authorized Representative have read and understood, and, agrees to be bound by these Terms of Service (Terms), our Privacy Policy at https://www.superpharmacy.Super Pharmacy Plus.com.

If you do not agree to be bound by these Terms and the Privacy Policy, you should not use the Website. It is strongly recommended for you to return to this page periodically and review the most current version of the Terms in force. SUPER PHARMACY PLUS reserves the right at any time, at its sole discretion, to change or otherwise modify the Terms without prior notice, and your continued access or use of this Website signifies your assent/ratification of the updated or modified Terms. If you object to these Terms or any subsequent modifications to these Terms in any way, your only recourse is to immediately terminate use of the Website. We may require you to agree to additional terms (if any) between you and SUPER PHARMACY PLUS in connection with specific services that you may avail from us from time to time.

1. Definitions

Account shall mean the account created by the User on the Website after successful completion of registration.

Agreement shall have the meaning as assigned to such term in the foregoing paragraph.

Authorised Representative shall mean the employee or authorised representative of the User who is specifically authorized to register on the Website on behalf of the User to assist the User to avail the Commerce Offering or Third Party Service Offerings.

Commerce Offering shall mean and include the e-commerce portal of the Super Pharmacy Plus through which Users may offer goods and/or services to other Users on the Platform.

Logistics Services shall mean services in relation to logistics, deliveries, shipments, packers and movers provided by Third Party Service Providers.

Organisation shall mean a sole proprietorship firm, partnership firm, a company registered under the Companies Act, 2013 or erstwhile Companies Act, 1956, or an LLP registered under Limited Liability Partnership Act, 2008 based in India.

Partner shall mean third party partners of INBIX or of SUPER PHARMACY PLUS from whom SUPER PHARMACY PLUS may obtain certain services in relation to the Website.

Privacy Policy shall mean the SUPER PHARMACY PLUS privacy policy as provided at https://www.superpharmacyplus.orderezee.com

Super Pharmacy Plus Platform shall mean the service of providing the Website and the Platform which facilitates and connects Users to (i) other Users, and (ii) various Third Party Service Providers providing Financial Services, logistics, accounting services etc.

Third Party Terms shall mean the additional terms and conditions that the User may have to agree separately with the Third Party Service Providers to avail any Third Party Service Offerings.

User shall mean any Authorized Representative /Organisation (as the case maybe) registered on the Website being a business entity in India for using the Super Pharmacy Plus Platform to avail any Commerce Offering or Third Party Service Offerings and shall include master anchors, anchors and dealers.

User Data shall mean any data submitted by User or the Authorized Representative on behalf of the User, to or in relation to the Super Pharmacy Plus Platform or Commerce Offerings or Third Party Service Offerings, as mentioned in the Privacy Policy.

Website shall mean the domain i.e. www.superpharmacyplus.orderezee.com and/or the Mobile Application.

SUPER PHARMACY PLUS and the User shall as the context so requires, be individually referred to as a “Party” and collectively as the “Parties”.

2. Registration and Usage of Website

2.1 The Website is freely accessible currently, however, prior to availing any of the SUPER PHARMACY PLUS Service(s) as a User, an organization/ individual will have to register on the Website and create an Account. The Authorized Representative can register the User using a valid mobile number and corporate email address and accept the Terms and the Privacy Policy on behalf of the User. A “one-time password” (OTP) will be sent to the mobile number of the Authorized Representative and a verification email will be sent to the valid email address provided by the Authorized Representative. You will need to (i) enter the OTP for validating your mobile number; and (ii) verify the email for validating your email address, to activate and access your Account. Once activated, you can use your mobile number together with your password to access the Super Pharmacy Plus Platform.

2.2 You will also be required to submit certain documents stipulated as per SUPER PHARMACY PLUS ’s policies as applicable from time to time, for User Verification such as PAN, GST number, directors/ partner KYC documents (e.g. Aadhaar Card, driver license or other government issued identity proof).

2.3 You hereby expressly authorise SUPER PHARMACY PLUS to use such documents, store and process such information for the purposes of this Agreement. To the extent permitted under applicable laws, we may also fetch documents and information pertaining to you in relation to the goods and service taxes, income tax reports, etc. from the records maintained by Ministry of Corporate Affairs, Income Tax department and other governmental authorities as part of the User Verification.

2.4 By registering and creating an Account with SUPER PHARMACY PLUS, the User certifies that:

(a) The User/Authorized Representative have created the Account for your own personal/ your Organisation’s use and that the information and documents you provide to SUPER PHARMACY PLUS will be your/ your Organisation’s details (and not that of any third person or entity);

(b) All information and documents that you provide to SUPER PHARMACY PLUS at any time, including the during the course of any commercial transaction with other Users, are true, complete and accurate and any such information is supported by genuine and valid documents submitted to SUPER PHARMACY PLUS. You further confirm that you will keep all such information and documents current, complete, accurate and valid at all times for as long as your Account remains valid. You can log in to your Account to review and modify any changed details. You may be required to submit documentary proof as required by SUPER PHARMACY PLUS ’s policies from time to time to authenticate the modified details and may not be able to use the Super Pharmacy Plus Platform until verification of the changed details is successfully completed by SUPER PHARMACY PLUS. You hereby agree that you will indemnify SUPER PHARMACY PLUS for any loss, damage, claim, action, costs, charges and expenses which SUPER PHARMACY PLUS may suffer or incur as a result of acting on, or relying on the information and documents provided by you;

(c) The Authorized Representative has attained majority age, is of employable age and has been duly authorized to act on behalf of the User for the purpose of using the Super Pharmacy Plus platform;

(d) You will be responsible for safeguarding the security and confidentiality of your Account and password and you will not share, assign or transfer your Account or reveal your password to any third party or do anything else that might jeopardize the security of your Account; and that you will be solely responsible and liable for all actions/instructions initiated using your Account. You may be held liable for losses incurred by SUPER PHARMACY PLUS or any other User due to authorized or unauthorized use of your Account as a result of your failure in keeping your Account information secure and confidential and/or not promptly notifying SUPER PHARMACY PLUS in the event of any breach of security;

(e) SUPER PHARMACY PLUS may suspend or terminate your Account or your use of the Super Pharmacy Plus Platform at any time without notice, if we suspect that any information / documents/ authorization that you have provided are untrue, inaccurate, not current, or incomplete or if you are found to be in breach of any of these Terms.

(f) You will use the Platform for availing goods or services solely for resale or commercial purposes.

3. SCOPE OF SERVICES AND LIMITATIONS

3.1 The Website is merely an online platform and SUPER PHARMACY PLUS only acts as an intermediary to enable Users and the Third Party Service Providers to interact with each other for their transactions and for availing the Third Party Service Offerings provided herein. You hereby agree and accept that SUPER PHARMACY PLUS is not and shall not be a party to any agreements entered into or executed between the Users and Third Party Service Providers. Further, you agree that SUPER PHARMACY PLUS has no control over the conduct of any Third Party Service Providers or their Third Party Service Offerings and disclaims any and all liability in this regard to the maximum extent permitted by applicable law.

3.2 All transactions undertaken on your behalf by SUPER PHARMACY PLUS will be on the basis of your express instructions/prior approval and will be strictly on a non-discretionary basis. SUPER PHARMACY PLUS only facilitates the availing of Third Party Service Offerings from the Third Party Service Providers or Commerce Offerings from other Users. You fully understand and agree that the final decision of providing the Third Party Service Offering or Commerce Offering will rest exclusively with the Third Party Service Provider or the User concerned, respectively and the Third Party Service Provider or the User concerned is not obliged to accept any advice/recommendations provided by SUPER PHARMACY PLUS. SUPER PHARMACY PLUS is not responsible for any non-performance or breach of any contract entered into between Third Party Service Provider and Users .and any transaction between two or more Users on the Platform. SUPER PHARMACY PLUS cannot and does not guarantee that the concerned Third Party Service Provider shall perform any transaction pursuant to the usage of Website. SUPER PHARMACY PLUS shall not and is not required to mediate or reORDEREZEEe any dispute or disagreement between Third Party Service Provider and the Users or inter-se between the Users. Subject to applicable laws, SUPER PHARMACY PLUS shall also have the right, but not the obligation, to provide such information and documents, as reasonably required by any User in the course of its dispute or disagreement with a Third Party Service Provider or any other User.

3.6 By accepting these Terms, you hereby request and expressly authorize SUPER PHARMACY PLUS and its employees or agents to communicate with you, and accept instructions from you or with your approval, (i) over the telephone by SMS or calls (including robo calls and IVR calls) at the number you provide to SUPER PHARMACY PLUS (ii) by email at the email address you provide to SUPER PHARMACY PLUS ; (iii) over video calls generated on the Platform (iv) in writing (including through documents uploaded by you through your Account or otherwise); (v) through 'click to accept' contracts and forms, and/or any other mode and form as may be determined appropriate by SUPER PHARMACY PLUS from time to time. You hereby consent to SUPER PHARMACY PLUS , at its sole discretion, recording all telephone calls/ video calls between you and SUPER PHARMACY PLUS representative for any purpose whatsoever, however subject to applicable laws, and any such records of SUPER PHARMACY PLUS shall be conclusive and binding evidence of the fact and content of such calls. It is your responsibility to intimate SUPER PHARMACY PLUS of any change in your email address or telephone number. You hereby confirm that instructions / approval so provided by you will be valid, effective and binding on you without any further enquiry or due diligence as to identity of the person purporting to give such instruction / approval. SUPER PHARMACY PLUS may, in its sole discretion, seek further confirmation of any instruction / approval given or purporting to originate from you. You hereby specifically consent that SUPER PHARMACY PLUS shall be entitled to use any User Data or data/information SUPER PHARMACY PLUS derives from your transaction or usage patterns on the Platform for any cross selling of service offerings or promotion of new offerings in the manner determined by SUPER PHARMACY PLUS .

3.7 For as long as your Account remains active, SUPER PHARMACY PLUS may, from time to time, recommend Super Pharmacy Plus Platformor Third Party Service Offerings. We shall not be held liable or responsible for any recommendation we provide regarding any Third Party Service Provider or Third Party Service Offering. Any such recommendation is not an endorsement, certification or guarantee by SUPER PHARMACY PLUS about any Third Party Service Provider and is only intended to be useful information for you to make an informed decision. The ultimate decision regarding the appropriateness of any Third Party Service Offering is exclusively yours and you should exercise due caution and/or seek independent advice/due diligence before entering into any financial decision. SUPER PHARMACY PLUS shall not be a party to and shall not be responsible or liable for any transactions, interactions, conduct or communications between you and Third Party Service Provider, on or through the Website or otherwise. SUPER PHARMACY PLUS may receive a facilitation fee from the Third Party Service Providers and any other third party banks / credit institutions and you hereby confirm that you have no objection to the same.

3.8 SUPER PHARMACY PLUS may provide ‘text to speech’ and ‘speech recognition’ facilities to Users of the Website and will record all chats and conversions occurring on the Website for this purpose. We may share these records with our Partners to enable these facilities. You hereby provide your consent for SUPER PHARMACY PLUS to record and share your chats and conversations on the Website with Partners in accordance with these Terms.

3.9 SUPER PHARMACY PLUS may at its discretion introduce any new Super Pharmacy Plus Platformand Third Party Service Offerings.

3.10 SUPER PHARMACY PLUS shall not be liable for any failure or delay to perform any of its obligations if such performance is prevented, hindered or delayed, in part or entirely, by any event beyond the reasonable control of SUPER PHARMACY PLUS , including without limitation, fire, flood, explosion, acts of god, terrorist acts, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, acts of third parties beyond SUPER PHARMACY PLUS ’s reasonable control, security breaches, power shut down, faults or failures in telecommunication or internet services or unauthorized access to computer systems (“Force Majeure Event”).

3.11 For providing any of the Super Pharmacy Plus Platformor Third Party Services, SUPER PHARMACY PLUS may be required to ascertain your location or geolocation. You hereby provide your consent for SUPER PHARMACY PLUS and Partners to ascertain, track, record and share your location and geolocation in accordance with applicable laws.

4. PERMITTED USE OF WEBSITE

4.1 You may use the Website and the Super Pharmacy Plus Platform solely for your own use, subject to the terms of this Agreement that you may accept and agree to be bound by. We grant you a non-sub-licensable, revocable, non-transferable, non-exclusive, limited period license to use Website, but solely as necessary to use the Super Pharmacy Plus Platform and in accordance with the Agreement. All of our rights not expressly granted by this license are hereby retained.

4.2 All content, data, design, information or other materials available on and underlying the Website (collectively “Content”), including but not limited to software underlying the Website or which are required for accessing or using the Website, images, text, layouts, arrangements, displays, illustrations, photographs, graphics, audio and video clips, HTML files and other content, logos, trademarks including the trademark and other trademarks that may be used on the Website are the property of SUPER PHARMACY PLUS and/or its licensors and are protected by copyright and/or other applicable intellectual property right laws. You are not permitted to copy, reproduce, scrap, publish, perform, communicate to the public in any manner whatsoever, transmit, sell, license, distribute or transfer in any manner whatsoever, adapt, modify, translate, disassemble, decompile or reverse engineer, create derivative works from, or in any way use or exploit the Website, the Super Pharmacy Plus, the Content or any part thereof. You shall not remove or obliterate any copyright, trademark or proprietary rights notices from the Content or the Website and shall reproduce all such notices on all authorized copies of the Content. Any use of the Website, the Service and/or Content in violation of these Terms may violate copyright, trademark and other applicable laws, and could result in appropriate legal action.

4.3 You shall not use the Website, the Super Pharmacy Plus, the Content or any part thereof for any purpose that is unlawful or not permitted by these Terms. You will not display or upload any photo, picture, illustration or graphic representation which may violate the proprietary rights or copyright of any other person and you shall ensure that you are authorized to upload or display such materials.

4.5 In the event of any downtime or data breach, hacking or such other incident on the Platform or Website, which may or may not adversely affect you, your sole remedy shall be as set out under paragraph 14.1 below and you shall not directly or indirectly post any offensive or derogatory content against SUPER PHARMACY PLUS or any of its affiliates, in any media including social media, in any form whatsoever.

4.6 Further, by availing the Super Pharmacy Plus, you hereby expressly acknowledge that SUPER PHARMACY PLUS shall at its discretion, be entitled to use your name, tradename, brand name, logos etc in any marketing materials, promotional materials or advertisements of SUPER PHARMACY PLUS or its Platform and SUPER PHARMACY PLUS shall deemed to have acquired a license for such usage and you shall not raise any objection in this regard.

5. CHARGES

5.1 SUPER PHARMACY PLUS shall be entitled to charge fees for the Super Pharmacy Plus Platform as per the respective SUPER PHARMACY PLUS Service that you subscribe/ avail on the Website. SUPER PHARMACY PLUS will deduct the applicable fees when you make any payment through the Website or in such other manner as communicated to you from time to time. The fees as applicable from time to time shall be detailed on our Website or as communicated to you from time to time including by way of email.

5.2 The fees paid to SUPER PHARMACY PLUS are non-refundable. SUPER PHARMACY PLUS ’s records shall be final and binding as to any such commencement of the SUPER PHARMACY PLUS Service. SUPER PHARMACY PLUS may also receive a referral / facilitation fee from the Third Party Service Provider and/or other third party banks / other institutions for (a) assisting with the settlement of outstanding amounts or dues owed to them by you and / or (b) for referring their services to you. By accepting these Terms, you confirm that you have no objection to the same.

5.3 In the event any Third Party Service Provider or a User charges a fee for a transaction, notwithstanding the unsuccessful consummation of such transaction, SUPER PHARMACY PLUS shall not be liable to Users for reimbursement or refund of such fee.

6. Referral Programme

We may also offer Referral Programme on the Platform from time to time for rewarding Users who successfully refer other business entities to onboard as Users. The details of the current Referral Programme offered by us are set out here.

7. PRIVACY

The Privacy Policy at https://www.superpharmacy.orderezee.com relating to our collection, processing, use, storage and disclosure of User Data is incorporated by this reference into, and made a part of, these Terms. By agreeing to the Terms, you agree to the use of the User Data and confidential information as per the Privacy Policy.

8. TERMINATION

8.1 This Agreement is binding from the time you access this Website and will continue until either you or SUPER PHARMACY PLUS terminates this Agreement.

8.2 SUPER PHARMACY PLUS may terminate the Agreement and de-activate your Account forthwith by notice to you at your email address registered with us in the event that you are in breach of this Agreement.

8.3 SUPER PHARMACY PLUS may also terminate this Agreement and de-activate your Account for any reason by giving you notice of 10 (ten) days or such other appropriate time period, addressed to your email address registered with us.

8.4 You may terminate this Agreement and request deactivation of your Account by written notice by email addressed SUPER PHARMACY PLUS at superpharmacy@rediffmail.com. Your Account will be deactivated within 30 working days from receipt of such email.

9. REPRESENTATIONS AND WARRANTIES

9.1 The User represents and warrants that:

(a)

(i) if it is an entity, it is a company, duly incorporated under the laws of India, or a limited liability partnership registered under the Limited Liability Partnership Act, 2008, or a sole proprietorship/partnership firm, as the case may be, validly existing and in good standing, and has all requisite power and authority to own and operate its business and properties and to carry on its business as such business is now being conducted;

(ii) if an individual he/she is not in SUPER PHARMACY PLUS and has all necessary permits to carry out his/her business;

(b) he/she/it has full legal capacity and has obtained all necessary statutory and regulatory permissions, approvals and permits for the running and operation of its establishment, for the conduct of its business and to execute, deliver and perform this Agreement and has been or will be duly authorized by all necessary corporate actions and if it is an entity, it has authorised the Authorised Representative with necessary authorisations to perform actions on its behalf for the purposes of the Super Pharmacy Plus Platform and the Third Party Service Offerings;

(c) this Agreement has been duly executed and forms legal, valid and binding obligations upon the User, enforceable in accordance with its terms;

(d) no claim, litigation, arbitration, claim, suit, action, investigation or proceeding or order, judgment, injunction, decree, award, settlement or stipulation of or before any arbitrator, tribunal or government authority, is pending or outstanding against it/her/him affecting its ability to enter into or perform this Agreement.

In case these Terms are being entered into by the Authorized Representative, then said individual represents and warrants that it has validly entered into the Agreement and has the legal power to do so, on behalf of the User.

10 The Users shall not avail any Super Pharmacy Plus Platform if they are the subject of any sanctions imposed by the regulatory authorities. The Users will also adopt appropriate processes to prevent offering any illegal gratification in the form of bribes or kickbacks either in cash or in kind in the course of all dealings with each other and with SUPER PHARMACY PLUS. The Users shall also ensure that they comply with all applicable laws while availing the Super Pharmacy Plus services, including labour laws and they will not engage in or encourage slavery and child labour in any manner whatsoever. Any instances of such violations will be viewed in a serious manner and We reserve the right to take all appropriate actions or remedies as may be required under the circumstances.

11. DISCLAIMER OF WARRANTIES

WE PROVIDE SUPER PHARMACY PLUS, OUR CONTENT, AND ALL CONTENT AND MATERIALS AVAILABLE THROUGH THE SUPER PHARMACY PLUS PLATFORM AND WEBSITE “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTY OR CONDITION OF ANY KIND, EXPRESS OR IMPLIED. SUPER PHARMACY PLUS, ON BEHALF OF ITSELF, ITS AFFILIATES AND ITS LICENSORS, DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO THE SUPER PHARMACY PLUS, OUR CONTENT, OR THE WEBSITE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, QUALITY, ACCURACY, TITLE AND NON-INFRINGEMENT AND ANY WARRANTY ARISING OUT OF COURSE OF DEALING, USAGE OR TRADE. FURTHER THE BETA VERSION OF PLATFORM MAY BE SUSCEPTIBLE TO BUGS AND GLITCHES.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM SUPER PHARMACY PLUS, FROM OUR CONTENT, OR WHICH IS OTHERWISE AVAILABLE THROUGH SUPER PHARMACY PLUS PLATFORMWILL CREATE ANY WARRANTY REGARDING SUPER PHARMACY PLUS, THIRD PARTY SERVICE OFFERINGS, PARTNER SERVICES OR ANY SERVICE THAT IS NOT EXPRESSLY STATED IN THESE TERMS. YOU WILL USE THE SUPER PHARMACY PLUS PLATFORMAND USE, ACCESS, DOWNLOAD, OR OTHERWISE OBTAIN OUR CONTENT, OR OTHER CONTENT AVAILABLE THROUGH SUPER PHARMACY PLUS, AT YOUR OWN DISCRETION AND RISK. YOU ASSUME ALL RISK FOR ANY DAMAGE THAT MAY RESULT FROM YOUR USE OF OR ACCESS TO THE SUPER PHARMACY PLUS, FROM YOUR DEALINGS WITH ANY THIRD PARTY SERVICE PROVIDERS, OTHER MEMBERS OR PARTNERS AND FROM YOUR USE OF OUR CONTENT OR OTHER CONTENT AVAILABLE THROUGH SUPER PHARMACY PLUS. YOU ACKNOWLEDGE THAT SUPER PHARMACY PLUS IS SOLELY AN INTERMEDIARY BETWEEN YOU AND THIRD PARTY SERVICE PROVIDERS. SUPER PHARMACY PLUS EXPRESSLY DISCLAIMS ANY LIABILITY FOR ANY ERRORS OR OMISSIONS IN OUR CONTENT OR SUPER PHARMACY PLUS, INCLUDING THE INACCURACY OR INCOMPLETENESS OF ANY SUCH USER VERIFICATION, CREDIT REPORTS, CREDIT SCORES, OFFERS OR OTHER INFORMATION, TOOLS OR ANALYSES AVAILABLE THROUGH SUPER PHARMACY PLUS PLATFORMOR OUR CONTENT ON THE WEBSITE.

12. LIMITATION OF LIABILITY

SUPER PHARMACY PLUS AND SUPER PHARMACY PLUS PARTIES WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (SUCH AS LOSS OF PROFITS, LOSS OF GOODWILL, LOSS OF USE, LOSS OF DATA, BUSINESS INTERRUPTION, OR OTHER INTANGIBLE LOSSES) ARISING OUT OF OR RELATING IN ANY WAY TO SUPER PHARMACY PLUS, OUR CONTENT OR USE OF THE WEBSITE.

IN NO EVENT WILL THE TOTAL LIABILITY OF THE SUPER PHARMACY PLUS PARTIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF, OR ANY INABILITY TO USE ANY PORTION OF, SUPER PHARMACY PLUS, OR OTHERWISE ARISING OUT OF OR RELATING TO THE AGREEMENT, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EXCEED IN THE AGGREGATE INR 5000 (INDIAN RUPEES FIVE THOUSAND ONLY).

13. INDEMNITY

You will defend (if requested by any SUPER PHARMACY PLUS Party), indemnify, and hold harmless the SUPER PHARMACY PLUS Parties from and against any and all claims, losses, expenses, demands, or liabilities, including attorneys’ fees and costs, incurred by the SUPER PHARMACY PLUS Parties in connection with any claim by a third party arising out of or in any way related to: (1) your use of Super Pharmacy Plus, our Content or the Website; (2) your violation or alleged violation of the Agreement or your violation or alleged violation of any applicable law; (3) your infringement or alleged infringement of any intellectual property or other right of any other person or entity; or (4) any dispute between you and a third party, including any provider of third party content or other Users. You must not settle any such claim or matter without the prior written consent of SUPER PHARMACY PLUS. The SUPER PHARMACY PLUS reserve the right, at their own expense, to assume the exclusive defence and control of any matter subject to indemnification by you, and you further agree that you will cooperate fully in the defence of any such claims.

14. GENERAL PROVISIONS

14.1 Grievances Grievances If you have any other concern or grievance with respect to any of content/information/data on the Website, please send an e-mail to our grievance officer Mr Jitender Arora at superpharmacy@rediffmail.com and we will study the matter and take such action as we deem appropriate under the circumstances.

14.2 Assignment You cannot assign or otherwise transfer the Terms, Super Pharmacy Plus Platform or any rights hereunder to any third party. Our rights under the Terms with respect to Super Pharmacy Plus Platform are freely transferable to any third parties without the requirement of seeking your consent.

14.3 Governing Law This Agreement shall be construed, interpreted and applied in accordance with, and shall be governed by, the laws applicable in India. The courts in New Delhi shall have exclusive jurisdiction to entertain any dispute or suit arising out of or in relation to this Agreement.